Reference

Privacy Policy for Wallet and Lobby Data

Your account, wallet, and lobby activity at sobat33 are covered by one Privacy Policy, so you can see how data from VIP Baccarat sessions, Book of Dead rounds…

Account data scopeDANA and QRIS recordsCookie choicesSupport contact path
sobat33 Privacy Policy for Wallet and Lobby Data
PRIVACY HELP

Reach Us About Your Data

Privacy requests work fastest when you contact us from the phone number or email already linked to your account.

Live chat privacy route Use live chat between 08:00 and 02:00 WIB when you need a quick privacy check, such as confirming what data is stored after a DANA or QRIS wallet step.
WhatsApp identity check Message our WhatsApp support if you need to update a phone number or confirm device activity. We match your request with your account login and recent wallet rail, then continue only after ownership is clear.
Email data request Send longer privacy requests to [email protected], including correction, access, or deletion questions. Use the email linked to your account so our team can connect the request without asking for sensitive login details.
ACCOUNT CARE

Cookies, Devices and Aviator Session Logs

We handle privacy as part of the account flow, not as a separate afterthought. Cookies help keep your session active, device data helps us spot unusual sign-ins, and game session logs show…

Collection at registration

At account creation, we record the name, phone number, username, password hash, and referral field you submit. This lets us verify ownership later without exposing your raw password to support staff.

Wallet record handling

DANA, OVO, GoPay, and QRIS records are stored as transaction references, time stamps, and status updates. We use them to reconcile wallet activity and answer disputes, not to read your outside wallet balance.

Cookie choices

Cookies remember session status, language preference, and basic device signals. If you clear browser cookies, you may need to log in again and confirm your device before reaching wallet or lobby pages.

Device security view

After login, open Account > Security > Devices to see recent recognised devices. If a phone or browser does not look familiar, contact support and we can pause sensitive profile edits while checking the session.

Retention and removal

We keep account and wallet records while your account is active and longer when needed for audit, dispute, or security reasons. You can ask us what can be removed and what must stay in records.

Staff access rules

Support staff see only the data needed for their role, such as account status, wallet reference, or contact history. Requests involving full profile edits are checked against account ownership before any change is made.

Privacy Policy Questions You May Ask

These answers explain how the Privacy Policy works when you create an account, use DANA, OVO, GoPay, or QRIS, open game rooms, or contact support. If your question involves account eligibility, access to any account feature depends on local law. For anything tied to your own profile, contact us from the registered phone number or email so we can confirm ownership before discussing private data.

We collect the details you submit during registration, including username, phone number, email if provided, and security credentials in protected form. We also record sign-in time, device type, and IP signal for account protection.

Yes. We store wallet activity as transaction reference, rail name, time, account status, and amount shown in your account ledger. We do not store your outside wallet PIN or full payment app login details.

Yes, you can request access through live chat, WhatsApp, or [email protected]. We first confirm account ownership, then prepare the data we can share without exposing internal fraud checks or another account holder’s data.

Contact support from your current registered channel when possible. If you cannot access it, we may ask for your login name, recent wallet rail, and device details before changing the contact record.

Cookies keep your session active, remember basic preferences, and help us identify repeated sign-ins from the same browser. If you block all cookies, wallet pages and protected account areas may ask for login again.

We keep records while your account remains active and for a reasonable period after closure when needed for disputes, security checks, or operational records. You can ask support which records can be removed.

Open Account > Security > Devices and take a screenshot if possible, then contact live chat during 08:00–02:00 WIB. We can pause sensitive edits while we check the session and verify ownership.